Policies & Procedures

PSI Promo delivers a wide range of high-quality promotional items, printed materials, and branded apparel, all customised with your chosen logo. From concept to delivery, we work closely with you to ensure a seamless process and deliver products that perfectly meet your needs.

With over 30 years of experience across the wholesale, promotional products, and retail sectors, our team understands what works and where to source the best quality. We're committed to delivering your items on time and at competitive prices. Our aim is to be your go-to partner. By taking the time to understand your business, we aim to become an integral part of your success.

Modern Slavery and Ethical Employment Standards Policy

Our policy confirms our commitment to ending all forms of modern slavery and outlines our approach to improving the Employment Standards on-shore in our Australian office, and in any of our supplier factories offshore.

This Policy also supports the intent of international conventions, treaties and protocols relevant to combating modern slavery and the Modern Slavery Act (Cth) 2018.

Employment is freely chosen

We expect all our suppliers to not use forced, bonded or involuntary prison labour. Workers are not required to lodge deposits or their identity papers with the employer and are free to leave once their shift ends or after giving their employer reasonable notice.

Child Labour

We expect all our suppliers to not use child labour. "Child" is defined as a person who is younger than the local legal age for completing compulsory education.

Working Hours

We expect all our suppliers to comply with national laws regarding working hours. Overtime work should be voluntary, and overtime should not be requested on a regular basis.

Wages and Benefits

We expect all our suppliers to provide wages and benefits that comply with all local laws and regulations.

Environmental Sustainability Policy

PSI acknowledges that human activity can have an impact on the natural environment and subsequently should be imposing principles to address this.

Quality Policy

The Quality Policy outlines our commitment to quality and ensuring that we fulfil our clients' requirements to their absolute satisfaction. The focus is on three elements, quality control, quality assurance, and quality improvement.